Last Updated: 27/12/2023
Overview
At Cosy Linen, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you visit our website or interact with our services.
Information We Collect
- Personal Information:
- When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping/billing address, phone number, and payment details.
- Personal Information:
- We may automatically collect certain information about your visit, including your IP address, browser type, device information, and pages visited, using cookies or similar tracking technologies.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your review, your profile picture is visible to the public in the context of your review.
How We Use Your Information
- Order Processing:
- We use your personal information to process orders, facilitate payments, and deliver products to you.
- Communication:
- We may use your contact details to communicate with you about your orders, provide customer support, and send promotional materials or newsletters if you opt-in.
- Improvement of Services:
- Your browsing data helps us understand how users interact with our website, enabling us to improve our site’s functionality, user experience, and offerings.
Information Sharing and Disclosure
- Third-Party Services:
- We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep this information confidential.
- Legal Compliance:
- We may disclose your information when required by law or to protect our rights, comply with a legal process, or respond to lawful requests from public authorities.
Data Security
- Security Measures:
- We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
- Payment Information:
- We do not store credit/debit card details; all payment transactions are processed through secure and encrypted payment gateways.
Cookies
At Cosy Linen, we use cookies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit our website. They help us understand how you interact with our site, remember your preferences, and improve your overall experience.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
What rights do you have over your data
- Access and Control:
- You have the right to access, correct, or delete your personal information. You can manage your preferences or unsubscribe from marketing communications at any time.
Policy Updates
- Notification of Changes:
- Any changes to this Privacy Policy will be updated on this page, and the revised date will be indicated at the top.
Contact Us
- For inquiries regarding this Privacy Policy or to exercise your rights, please contact us at [email protected]